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• Soft Skills in Hiring

Why Soft Skills Matter More Than Ever in Customer-Facing Roles

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  humanresourceindia / 8 hours
• 0
• 5 min read

In today’s dynamic business environment, customer expectations are constantly evolving. They no longer judge a brand solely on the quality of its products or services but also on how they are treated during interactions. Whether it is a retail associate, a hotel receptionist, a call center agent, or a sales executive, customer-facing professionals form the […]